Great job, fast, clean, friendly service. I always use this location. It's new and fresh... (check the net for coupons, some good deals on the basics).
Fast, honest, and friendly service. Initially went to Wal-Mart tire service next door where there was only one cashier and 3 others chatting in the back and a 30 minute wait in line. Got out of the line and went next door to Firestone where I was immediately helped by Ramon who gave me honest recommendations on new tires. They even price matched me for the more expensive windshield wiper and gave me a discount for tire rotation. Gave me a courtesy call when my car was ready for pick up. Thank you!
Perry made the decision for me to make very easy. Not with haggling or words of fear about a tire blowing out. But by insuring me that the brands that Firestone have are a better quality tire than that of a lesser priced product from a box store.
I was faced with the unfortunate dilemma of purchasing new tires or repairing a tire. I either had to get a temporary fix, and put off spending a chunk, or bite the bullet and purchase the 4 new tires.
Definitely will return to this branch.
Not only was the decision easy, but the time it took to have my newly purchased tire installed was quicker than I've experienced in the past. Whatever management is here at this West Haven branch surely has a great grip on meeting the needs of the customers and in a timely fashion.
Went in on 10/20/17, to get emissions done on my car. Was told that the DMV is closed today and tomorrow and nobody was doing emissions. I thought to myself that was weird because I had just come from a place earlier that would of did it for me but my car was too low. Left and went to the shell gas station on Boston post road orange by savers and they had me rolling in less than 5 mins. Advice, don't lie to your customers about what you can't due because it's Friday and the employees want to hang out.
Cool nice and cozy business. Courteous, friendly and professional staff. Relax while you wait
Firestone Complete Auto Care is a US Car Repair based in West Haven, New York. Firestone Complete Auto Care is located at 525 Saw Mill Rd, West Haven, CT 06516, USA.
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